Ordering & Basic Info
| Q |
Can You Ship To My State?
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| A |
We sell Dwarf varieties of Citrus & Fruit Trees. Dwarf Citrus & Fruit Trees are typically grown in containers that allow for proper care year round.
Our Trees are usually kept as houseplants and are a very popular gift to send instead of chocolates or cut flowers. With proper care, our trees can live up to 50 years! With our three year warranty (Some Restrictions Apply), you can rest assured that you are ordering a tree that will be around for a long time to come.
Our trees are available for shipping to the Continental United States only. We cannot ship any Citrus Tree to the State of Arizona, if you would like to order a Dwarf tree and must ship to Arizona, please select a non-citrus variety such as Persimmon or Avocado. Certain varieties of Trees are unavailable in some states, please review the product description thoroughly. If a tree product description says that it is not available in your state, please do not attempt to order that tree. Instead look to see if the tree is available in a different size or select a different variety. We cannot make exceptions on our shipping policies (we would if we could) as doing so is actually illegal due to USDA regulations.
Citrus in the United States is highly regulated by the USDA. It is recommended that you save any tags that are received with the tree, especially your USDA permit tag.
Lemon Citrus Tree
866-216-TREE (8733) |
| Q |
Do I Live In The Right Zone?
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| A |
Click on the link provided and enter your zip code.
USDA's Interactive Hardiness Zone Map, just Click Here.
The information is the most recent released by the USDA. Please be aware that the information does not account for record highs or lows, these are just average temperatures. We do not recommend planting in the ground for zones 8 or less. Our warranty only covers trees that are planted in the ground in zones 9-11. If you live in any other zone: we recommend that you keep your dwarf tree in a container, so it can be brought inside during cooler temperatures. On average, most of our dwarf trees will go into hibernation when the temperatures reach below 50 degrees Fahrenheit and most varieties will die if the temperatures are below freezing for long periods of time. All of our trees can be kept as house plants during the cold weather months (and during the warm months too) and do well when provided with adequate light, water, and fertilization.
Lemon Citrus Tree
866-216-TREE (8733) |
| Q |
Do You Ship During The Cold Winter Months?
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| A |
While we would love to be able to ship every tree out right away, sometimes the cold weather makes it impossible for us to do so. Citrus Trees do not fair well with freezing temperatures, so sometimes we have to hold an order and wait for the temperatures to improve. If we have held your order due to cold weather, it is based on the temperatures of your local area and the transit route. Once your weather improves, the order will ship. We ship with heat packs for any questionable areas. If you would like more information regarding this, please login to your customer account and create a ticket or call us at 866-216-TREE (8733)
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| Q |
When Will My Order Be Shipped?
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| A |
We ship each week on Monday, Tuesday & Wednesday for the previous week's orders. Our cut off for shipping is Sunday at 11:59pm EST. If you need assistance with figuring out when your tree will arrive, please login to your customer account and create a ticket or call us at 866-216-TREE (8733).
We ship via Ground Service only, most states ship FedEx. Once your order has shipped you will receive a confirmation via email with your tracking number and the carrier information. You can also log into your customer account to see the status of your order, open a ticket and retrieve your tracking number if needed.
Lemon Citrus Tree
866-216-TREE (8733) |
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